Soft Spots in Design Arguments

A design is always presented as a means to achieve a goal of some kind, in a certain situation or context. To argue that the proposed design will actually do this requires a bit of a detour, however. First of all, goals are usually complex, ambiguous, and ill-defined. They need to be made operational in a set of objectively testable criteria (functional requirements, performance criteria, and constraints). Secondly, it is not obvious from the plans for an artefact how that thing will do its work, precisely. Its behavior needs to be predicted. Predicted behavior can be evaluated in terms of the operational criteria. This is the claim that designers can actually establish. It serves as a proxy for the actual motivation behind the design, the expectation that the design will actually achieve its goals in the real world.

The translation of a complex goal into an unambiguous, operational set of criteria is not straightforward. Different people can legitimately interpret the same goal differently. The argument for a design proposal needs to establish, therefore, that this translation is a good one. Does it capture all the relevant aspects? Is anything lost in the definitions and quantifications employed? Is it possible to formally meet these criteria, while clearly failing to achieve the actual goal?

Predicting the behavior and performance of the proposed system can look like the straightforward, rational, objective part of a design project. But this is not straightforward either. To predict something’s behavior, we need to model it. Models are always simplified, partial and idealized representations. Abstract models can be validated through controlled tests with a prototype, but tests also only pick out parts of the actual operation of a system, and prototypes are, like abstract models, partial, idealized representations. In fact, they often introduce properties that the actually proposed design would not have. Here as well, the argument relies heavily on judgements of definition, translation, and interpretation.